Transparent Pricing
Simple, Predictable Plans for Every Business
Start with a 7-day free trial. No credit card required to get started. Cancel or upgrade anytime.
Starter
Ideal for small teams launching live website chat and customer support
₹1,999 / month
- ✓ 3 Included Agent Seats
- ✓ 1,000 Monthly Active Conversations
- ✓ Customizable Web Chat Widget
- ✓ Email Support Inbox Integration
- ✓ Contact Tags & Basic CRM Profiles
- ✓ Standard Email Support (24h SLA)
MOST POPULAR
Growth
For scaling businesses requiring fast collaboration and team inbox tools
₹4,999 / month
- ✓ 10 Included Agent Seats
- ✓ 10,000 Monthly Active Conversations
- ✓ Live Web Chat & Email Support Suite
- ✓ Real-Time Agent Collision Detection
- ✓ Private Internal Notes & Quick Replies
- ✓ Priority Live Chat & Email Support
Enterprise
Dedicated capacity, high volume routing, and customized workflows
Custom Pricing
- ✓ Unlimited Agent Seats
- ✓ Custom Monthly Conversation Limits
- ✓ Advanced Role-Based Access Controls
- ✓ Custom API & Webhook Integrations
- ✓ 99.99% Guaranteed SLA Uptime
- ✓ Dedicated 24/7 Account Manager
Plan Comparison & Feature Breakdown
| Feature / Capability | Starter (₹1,999/mo) | Growth (₹4,999/mo) | Enterprise (Custom) |
|---|---|---|---|
| Free Trial | 7 Days Full Access | 7 Days Full Access | Custom Evaluation Window |
| Agent Seats Included | 3 Seats | 10 Seats | Unlimited Custom Seats |
| Live Web Chat Widget | ✓ Included | ✓ Included | ✓ Included |
| Shared Team Inbox & Queues | ✓ Included | ✓ Included | ✓ Included |
| Email Support Suite | ✓ Included | ✓ Included | ✓ Included |
| Agent Collision Prevention | ✕ | ✓ Included | ✓ Included |
| Internal Team Notes & Handovers | ✕ | ✓ Included | ✓ Included |
| Multi-Tenant Data Isolation | ✓ Scoped | ✓ Scoped | ✓ Dedicated Cluster |
| Guaranteed SLA Uptime | 99.9% | 99.9% | 99.99% Enterprise SLA |
Merchant Declaration & Billing Security
All subscription plans are processed securely via PCI-DSS compliant payment gateways operated by PH Online Ventures Pvt Ltd. Payments are billed in INR (₹). Charges include applicable GST (18%). For queries, contact support@poholabs.com.